Welcome to Golden Years Reverse Mortgage, Inc.’s web site. This section explains our policy regarding any personal information you might supply to us when you visit this site. Our goal is to protect your information on the Internet in the same way that we protect it in all the other ways we interact with you: in office and on the phone. You agree to authorize Golden Years Reverse Mortgage, Inc. to provide a copy of the Privacy Policy notice within a reasonable time after your loan application was submitted.
Our website allows you to find out about our products and services, read about our company, check on career opportunities, and review news update or other value-added services without giving us any information about yourself.
We provide our Privacy Policy to our customers when they conduct business with our company. This notice is provided to you pursuant to the Gramm-Leach-Billey Act or the Privacy of Consumer Financial Information Act, and the Federal Trade Commission’s implementing regulation there under, 16 CFR Part 313 which govern the privacy of consumer financial information.
If you do provide personal information, such as address, e-mail, telephone and fax numbers, as well as demographic and customer identification, it will be sent to us over a secure connection using Secure Sockets Layer (SSL) technology. We will maintain this information, as well as your business activities and transactions, according to our usual strict security and confidentiality standards.
YOUR PRIVACY IS OUR CONCERN
We recognize the importance of protecting your personal information. We collect and retain information about you to communicate with you, to process your requests for products and services, and to inform you about other financial services that may be of interest to you. Except as explained here in our Privacy Policy, we do not sell nonpublic personal information about current or former customers, nor do we share this type of information with anyone. We reserve the right to change this policy at any time.
OUR FORMER CUSTOMERS
The provisions of this notice will apply to former customers as well as current customers unless we state otherwise. We treat information about our former customers in the same manner as we treat information about our current customers.
Protecting the Confidentiality of Customer Information:
- We take our responsibility to protect the privacy and confidentiality of customer information very seriously, and we maintain physical, electronic, and procedural safeguards that comply with federal standards to store and secure information about you from unauthorized access, alteration, and destruction.
- From time to time, we enter into agreements with other companies to provide services to us or make products and services available to you. Under these agreements, the companies may receive information about you as permitted by laws, and they are required to safeguard this information and may not use it for any other purposes.
How We Gather Information:
As part of providing you with financial products and services, we may obtain information about you from the following sources:
- Applications, forms, and other information that you provide to us, whether in writing, in person, by telephone, electronically, or by any other means: This information may include your name, address, employment, income, and credit references.
- Your transaction with us and/or our affiliates: This information may include your account balances, payment history, and account usage.
- Consumer reporting agencies: This information may include account information and information about your credit worthiness.
- Public sources: This information may include telephone numbers, real estate, and employment records, etc.
Information We Share:
- We do not disclose any nonpublic information about our customers or former customers to anyone, except as permitted by law. The “Opt Out” option is therefore not applicable.
- We restrict access to nonpublic personal information about you to those employees who need to know that information to provide the requested loan origination services for you.
Maintaining the accuracy of your information is a shared responsibility. We maintain the integrity of the information you provide us and will update your records when you notify us of a change. Please contact us at the address or phone number listed above when information concerning you changes.
UPDATES TO OUR PRIVACY POLICY
We do not service your loan therefore, your loan servicing will provide you with an annual and revision notice of their privacy policy.
FOR VERMONT RESIDENTS
The information-sharing practices described above are in accordance with federal law. Vermont law places additional restrictions on sharing information about Vermont residents, so long as they remain Vermont residents. We are currently not licensed in Vermont. In accordance with Vermont law:
- We will not share consumer credit reports with our affiliates without your consent